Posting by Ruth Sharp , Business Career Academy Co-ordinator
The Business Career Academy
Whilst there, there they took part in a role-playing activity designed to simulate the production and retail of a product, thus teaching them about the process involved in a manufacturing business. The exercise took an hour, during which they were required to make a ‘product’ out of stickle bricks.
The students each had individual roles to act out in the scenario. They had to work together to make the products and then deliver them to the customer. Roles included quality inspector, customer liaison, store manager, materials handler and production workers. As the activity progressed, they were introduced to various lean production concepts and learned how HMRC uses these concepts in the service industry.
The students really enjoyed the visit; members of the public are not normally allowed to visit the site they even having to sign the Official Secrets Act!
The visit ended with a tour of the general office, where students could see the team whiteboards recording activities they had just learned about.
Huge thanks go to HMRC for hosting us.
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